FREQUENTLY ASKED QUESTIONS
Are you are preferred shop for my insurance company ?
It's your car, It's your choice, CHOOSE CONCOURS
Concours Body Shop is a direct repair facilty for AAA, Statefarm and Progressive Insurance Companies.
Concours Body Shop accepts all insurance company claims.
Will I get a loan or rental car while my vehicle is in the shop?
If you are the insured responsible party,check with you insurance carrier if a rental car is included in your policy. If you are the claimant, you are entitled to rental car reimbursment. Please let us know if you will be needing a rental car and we can have it ready for you when you drop off your vehicle. Loan cars are not available.
Will I owe any money when I pick up my car ?
If you are going through an insurance company talk with your insurance handler. They can tell you whether you have a deductible or betterment due. These charges are paid at the time you pick up your vehicle.
Will you use factory, used or aftermarket parts?
Your insurance company may require aftermarket or used parts for your repair. Check with your insurance company representative. If you would prefer new factory parts you may request them but you will be responsible for the difference in cost.
